Forgot Username or Employee ID?

The MGM Okta Username or Employee ID recovery feature is designed to assist employees in recovering their login credentials when they forget or lose their username or employee ID. This feature helps ensure that employees can regain access to their MGM Okta account quickly and securely, enabling them to continue using essential work-related applications such as the MGM Virtual Roster, Workday, and other internal systems.

The recovery process typically involves verifying the employee’s identity through a secure method, such as answering security questions or using multi-factor authentication (MFA). By providing an easy and secure way to recover forgotten usernames or employee IDs, this feature reduces downtime and helps employees stay productive without compromising security.

How To Recover Username or MGM Okta Employee ID

Recovering your MGM Okta Username or Employee ID is a straightforward process designed to help you regain access to your account if you’ve forgotten your login information. Here’s a step-by-step guide to recover your Username or Employee ID;

Step 1: Access the Okta Login Page

  • Navigate to the MGM Okta login page for MGM Resorts at (https://mgmresorts.okta.com/). This is typically the portal where you log in to access employee services like the MGM Virtual Roster, Workday, and other internal applications.
  • You should see options for entering your username and password, as well as a “Forgot Username” or “Employee ID” option.

Step 2: Click on the “Forgot Username” or “Employee ID” Link

  • On the Okta login screen, click on the link that says “Forgot Username?” or “Forgot Employee ID?”. This will redirect you to the recovery page where you can start the process of retrieving your credentials.

Step 3: Enter the Required Information

  • Provide any required information to verify your identity. You may be asked to enter:
    • Your email address associated with your MGM account.
    • Additional verification details (like security questions or personal information).
    • If you don’t know your Employee ID, Okta may ask for other identifying information to help locate your account.

Step 4: Verify Your Identity

  • Identity verification is crucial to ensure that you are the rightful account holder. Okta may ask you to verify your identity in one of the following ways:
    • Multi-factor authentication (MFA): You may receive a code via your phone or email to confirm your identity.
    • Security questions: If set up previously, you might need to answer questions that you selected during your initial setup.

Step 5: Retrieve Your Username or Employee ID

  • Once your identity is verified, Okta will provide you with your Username or Employee ID. This information will either be shown directly on the screen or sent to your registered email address.

Step 6: Access Your Account

  • Once you’ve retrieved your Username or Employee ID, you can log in to your MGM Okta account as usual by entering your credentials.

Step 7: Reset Your Password (if necessary)

  • If you’re still having trouble logging in, you can click on Forgot Password? link to reset your password by following the instructions on the Okta login page. This process will send you a password reset link to your registered email.

Step 8: Contact Support (if issues persist)

  • If you’re unable to recover your Username or Employee ID or encounter any issues during the recovery process, you can reach out to MGM IT support or the Okta helpdesk for further assistance.

This step-by-step process ensures that you can quickly recover your login credentials and regain access to MGM’s internal systems, helping you stay productive without compromising security.

Still Facing Troubles? Get Help!

If you want to learn more about managing your MGM Okta and workday account online, Check out our Frequently Asked Questions on set-up, troubleshooting, and more. Or call 1-877) 597-7462 or 1-702-590-7111, support hours: 24 hours, everyday (Monday – Friday). if you are having trouble setting up an account.

MGM Resorts International provided many means of communication between customers and the support team. There are also various ways for MGM Resorts employees to contact them for different needs, including general inquiries, schedules, discounts or billing questions, and more.

We are great and best at what we do for the best of you. We use your feedback and questions to improve our services. For additional methods like email, physical or mail address and technical assistance, go to the MGM Resorts Contact page.