MGM Virtual Roster

The MGM Virtual Roster for Employees: Enhancing Workforce Management and Employee Experience. In the fast-paced world of hospitality and entertainment, managing a large and dynamic workforce is a critical aspect of ensuring that operations run smoothly and that employees remain satisfied with their roles.

MGM Resorts, a global leader in the hospitality industry, has developed a sophisticated tool to streamline workforce management and improve the overall employee experience: the MGM Virtual Roster.

This system, integrated with Okta for secure access, serves as a central hub where employees can manage their schedules, communicate with management, and access a variety of workforce-related resources, all while ensuring robust security and seamless user experience.

What is the MGM Virtual Roster?

The MGM Virtual Roster is a digital platform designed to manage employee schedules and shifts across the various MGM Resorts properties. It acts as a comprehensive tool for both employees and management, helping to organize work schedules, track attendance, request time off, and facilitate shift swaps among team members. The Virtual Roster allows MGM employees to view their upcoming shifts in real-time, ensuring they have the most up-to-date information at their fingertips.

One of the primary benefits of the Virtual Roster is its integration with Okta, a leading identity and access management platform. Okta provides secure login services, allowing employees to access their rosters and other sensitive workforce information safely. Through this integration, employees use a single login for multiple systems within MGM, reducing the need to remember numerous credentials while keeping data protected.

Key Features and Benefits

Real-Time Schedule Access:

Employees no longer need to rely on paper schedules or manually check their shift hours on bulletin boards. With the MGM Virtual Roster, employees can easily access their work schedules in real time through a secure, user-friendly portal. This feature helps eliminate scheduling errors and improves communication between employees and management regarding shift changes or updates.

Shift Swaps and Time-Off Requests:

Flexibility is a key benefit of the MGM Virtual Roster. Employees can request time off directly through the system, streamlining the process and reducing the need for manual intervention from managers. If an employee needs to switch shifts with a colleague, the Virtual Roster allows them to request and manage shift swaps efficiently. This feature is crucial in environments where staffing levels can fluctuate frequently, and it ensures that employees have control over their schedules while ensuring operational needs are met.

Secure Access through Okta:

Security is a top priority in any system that handles sensitive employee information. Okta’s integration into the MGM Virtual Roster ensures that only authorized users can access the platform, safeguarding employee data and maintaining the integrity of the system. Employees log in using their Okta credentials, which typically require multi-factor authentication (MFA) for added protection. By leveraging Okta’s identity management features, MGM can ensure secure access while providing a seamless experience for employees.

Mobile Accessibility:

The MGM Virtual Roster can be accessed from both desktop and mobile devices, providing employees with the flexibility to manage their schedules on the go. Whether they are at home, on break, or traveling, employees can quickly view their shifts, make requests, and stay updated without being tied to a single location. This mobile accessibility enhances convenience and ensures that employees can stay connected to their work schedule wherever they are.

Improved Workforce Efficiency:

The Virtual Roster is a powerful tool for managers as well. It helps streamline scheduling, reduce errors, and minimize scheduling conflicts. Managers can easily track attendance, approve time-off requests, and monitor shift coverage, ensuring that each shift is adequately staffed. By automating these processes, the Virtual Roster saves time and reduces the administrative burden on management, allowing them to focus on more strategic aspects of workforce planning.

Employee Empowerment:

One of the greatest advantages of the MGM Virtual Roster is that it empowers employees to take control of their work schedules. Employees no longer need to wait for a manager to approve their requests or changes; they can directly access the system, make changes, and submit requests as needed. This autonomy fosters a sense of ownership and satisfaction among employees, as they feel more in control of their work-life balance.

MGM Okta Virtual Roster Login

MGM Okta is the official login portal for MGM Resorts Employees. Once logged in, you can begin setting up employee shifts and scheduling from your portal.

This explains how to login;

  • First go to MGM Resorts Okta Login page.
  • Enter your Username or Employee ID and click ”Next”.
  • Also enter your Password in the space provided.
  • Click on Sign In and if you entered the correct login credentials, the system would log you into the MGM Employee Portal.

The Role of MGM Virtual Roster in Enhancing Employee Satisfaction

Employee satisfaction is vital in the hospitality and entertainment industry, where high turnover rates can be a challenge. The MGM Virtual Roster is an example of how companies can use technology to enhance employee experience, increase efficiency, and improve overall job satisfaction.

By offering flexibility, real-time access, and a streamlined communication platform, MGM creates an environment where employees can easily manage their schedules without unnecessary stress or confusion.

Moreover, the ability to request time off, swap shifts, and access schedules remotely reduces friction for employees, making it easier for them to balance work with personal commitments. When employees feel that their needs are being addressed and that they have the tools to succeed, they are more likely to be engaged and motivated, leading to improved performance and a more positive workplace culture.

In Conclusion

The MGM Virtual Roster is a crucial tool for enhancing workforce management, improving employee satisfaction, and ensuring smooth operations at MGM Resorts. With its secure, flexible, and user-friendly platform, it allows employees to take charge of their schedules, request time off, and swap shifts with ease.

Integrated with Okta for secure login, the system ensures that sensitive information remains protected. As part of MGM Resorts’ broader commitment to leveraging technology for both operational efficiency and employee empowerment, the MGM Virtual Roster stands as a key component in the company’s ongoing efforts to create a more streamlined, effective, and employee-friendly workplace.

Still Need Help? Contact MGM Resort HR Support

If you want to learn more about managing your MGM Okta and workday account online, Check out our Frequently Asked Questions on set-up, troubleshooting, and more. Or call 1-877) 597-7462 or 1-702-590-7111, support hours: 24 hours, everyday (Monday – Friday). if you are having trouble setting up an account.

We are great and best at what we do for the best of you. We use your feedback and questions to improve our services. For additional methods like email, physical or mail address and technical assistance, go to the MGM Resorts Contact page.